Research Spotlight

Franchising strategy

May 1, 2015
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Franchising strategy

Entrepreneur magazine’s 36th annual Franchise 500® reveals the strategy secrets of the top ten franchises.  Alignment of stakeholder expectations and company mission put Hampton Hotels in the first position.  The customer stakeholder desires good hospitality and Hampton infuses its culture with “Hamptonality.” Room conveniences like multiple electric outlets and clean beds, combined with friendly service,…

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Worker engagement, culture and managerial excellence–leadership matters

May 1, 2015
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Worker engagement, culture and managerial excellence–leadership matters

Managers who possess good strategic leadership skills do make a difference in the level of employee engagement and performance.  According to this recent update of the Gallup study of worker engagement throughout the world, 30% of US-based employees and 13% of worldwide employees were found to be engaged in their work. Finding managers with the…

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Business models–bundling in healthcare offers

April 8, 2015
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Business models–bundling in healthcare offers

            Healthcare providers are finding new ways to service their patients with bundled solutions in which all charges that relate to a specific procedure or condition are included in a set package with a pre-established price and warranty for results.  By standardizing procedures and costs, healthcare providers observe a reduction…

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Hospitals adopt value-based contracts

April 8, 2015
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Hospitals adopt value-based contracts

The US Centers for Medicare & Medicaid Services and the Health Care Transformation Task Force that includes payers and providers announced in January that they intend for more than fifty percent of their revenue to come from value-based contracts within the next three to five years. These contracts are intended to improve health care quality,…

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Cluster thinking updated

March 3, 2015
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Cluster thinking updated

Guzman and Stern believe that the quality of entrepreneurial ventures is the critical factor that distinguishes entrepreneurial growth patterns, rather than the number of these ventures in a given region. Looking at California for-profit business registrations and USPTO data over the period 2001 to 2011, they studied outcomes based upon a set of start-up characteristics…

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Global trends for strategic planning

March 3, 2015
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Global trends for strategic planning

PwC studies global trends.  As a business consultancy, they advise governments and businesses on international strategy positions.  In a recent whitepaper, they present a framework for understanding the complexity of events facing the strategy planner.  This exhibit shows the five megatrends juxtaposed with ten situations in which they have and will interact.  By forecasting the…

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The DHL Global Connectedness Index

February 1, 2015
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The DHL Global Connectedness Index

Global connectedness is good for business, for humanity and for world peace.  DHL released its 2014 study based on the period from 2011 to 2013.  Looking at cross-border flows of people, information, trade and capital, the DHL Global Connectedness Index ranks 140 countries by globalization levels.   Three additional dimensions provide a deeper view of the…

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Customers and innovation in the CPG industry

February 1, 2015
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Customers and innovation in the CPG industry

Why are failure rates for new products so high?  The authors of this article blame the complexity of the retail environment.  E-commerce fosters changes in business models and consumer shopping habits are shifting toward convenience.  Consumer packaged goods (CPG) companies have trouble with knowing on what basis their customers base their buying propensity. The R&D…

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Leadership skills in global environments

November 5, 2014
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Leadership skills in global environments

In a joint study conducted by the American Management Association and I4CP, investigators surveyed 1000 HR executives and senior business leaders from 57 countries to determine what leadership development initiatives were being implemented to help with global awareness and acuity.  The survey concluded that fewer than 20% felt that they had successful global leadership development…

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Africa―a PESTEL review

November 5, 2014
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Africa―a PESTEL review

Environmental scanning tools, such as the PESTEL, are the basis for understand the relevant external macro-economic factors that constrain company strategic choices.  When looking at the marketing decision in terms of geographic alternatives, understanding local customs and business is essential.  In August of this year, President Obama brought together in Washington, DC, the leaders of…

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