Patient satisfaction surveys haven’t changed much since the last century. Paper and pencil is still the most common way to get the job done. Research shows a positive correlation with both revenue and patient satisfaction for those who do conduct these surveys. Few medical practices today, however, are conducting these surveys. Doctors complain that the…
Any of the completed work from these activities can be converted to face-to-face discussion. Try adapting the content to your specific course format. Using your classroom teams in their online Wiki sites, have students conduct the following studies: Innovation disruption, as presented in the short case on Caretotell this month, often is a strategy alternative…
The idea for Kickstarter originated in 2002 and by 2009 it became an Internet success, according to co-founder, Yancey Strickler, in this interview with Engadget Editor, Myriam Joire. Using crowd social media, the online venture brings together funders with projects through an online system of pledges. Strickler discusses the evolution of the company that started…
Author Brad Feld, is a serial entrepreneur who now applies his knowledge to building successful, entrepreneurial cities. Using his experience with the city of Boulder, CO, Feld develops a model for building entrepreneurial ecosystems that can be transferred to any city that has the resources necessary for successful venturing. After a brief review of generally…
Using your classroom teams in their online Wiki sites, have students conduct the following studies: Examine an industry that is centered on a dominant design. Review the historical underpinnings that lead to the initial success of the company that forged the dominant design strategy. Examine the competitors and their evolution. Has the configuration of competitive…
Threadless started in 2010 in Chicago as both an online and brick & mortar business that retails custom-printed merchandise. Customers vote on artist designs that are posted in a weekly competition. The ten selected designs are printed on the various products, returning cash and company gift cards to the artists based upon the number of…
Gallagher develops a framework for evaluating the risks and benefits of strategies that focus on dominant design and standards, comparing the two approaches for gaining marketplace advantage. He claims that they are not the same thing and that it is important to understand the differences. Standards results from competition between different interface protocols and are…
The World Economic Forum recently released a study it conducted with Bain & Company and the World Bank on the relationship between supply chain barriers, tariffs and the world GDP. Combining case studies of individual companies and industries with empirical macroeconomic analysis, they conclude that “reducing supply chain barriers to trade could increase GDP up…
Authors Atkinson (PhD UNC Chapel Hill, President of Information Technology and Innovation Foundation) and Ezell (BS Georgetown University, Senior Analyst at Information Technology and Innovation Foundation) believe that innovation is central to the US’s ability to recover economically and to return to a world competitiveness leadership position. Studying historical patterns from 1970 forward, they conclude…
This interactive report on the status of patent prosperity in the US, prepared by the Brookings Institution, shows the relationship between patents as a measure of invention and economic growth in the major US metropolitan areas. The metropolitan area data includes: patent activity by year of application, trends in patent growth and productivity growth, a…