Monthly Archives: May 2014

Allergan in takeover battle―strategy tactics

May 10, 2014
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Allergan in takeover battle―strategy tactics

Canadian pharmaceuticals company, Valeant, wants to take-over Allergan, an American company based in Irvine, California.  Behind this battle is Pershing Square Capital Management hedge fund owner, Bill Ackman, who recently purchased 10% of Allergan’s stock just prior to Valeant’s $46 billion bid for Allergan.  Allergan responded to the attack with a poison pill defense in…

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Tracking your airport navigation and purchasing patterns

May 10, 2014
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Tracking your airport navigation and purchasing patterns

The UK takes big data seriously.  Recently, the London City Airport rolled out a technology tracking project that follows people from the time of entry to the airport to final departure.  The capture technology connects to various apps that collect patterns of time use, purchasing, communication and movement.  Theoretically, managers of the airport intend to…

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Waste in the US government

May 10, 2014
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Waste in the US government

Recent reporting from the US Government Accountability Office (GAO) indicates improvements in fragmentation, overlap and duplication in 11 government activity areas.  The GAO Action Tracker for 2014 presents 64 new actions to consider for improvement in 26 areas including agriculture, defense, economic development, energy, general government, health, homeland security/law enforcement, income security, information technology, international…

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Social Media Management and Monitoring with Sociota

May 10, 2014
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Social Media Management and Monitoring with Sociota

As social media tools populate our classroom offers, it can be difficult to stay abreast of all of the information.  Social media management and monitoring tools offer solutions for the information overload.  Sociota’s free tool for individual users brings new features not offered by most of its competition.  Now, it is possible to manage and…

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Rethinking and reviewing news—Mobile innovation

May 10, 2014
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Rethinking and reviewing news—Mobile innovation

Many apps provide news headlines and short summaries.  Circa goes a step further and breaks the news into elements such as facts, quotes, photos and maps.  Critical information is presented first.  By choosing to follow certain breaking news items, the reader is brought up to date in real-time on both the mobile device and via…

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Linking operation turnaround with passenger flow—government/business relations

May 10, 2014
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Linking operation turnaround with passenger flow—government/business relations

Matthew Hall, Chief Commercial Officer, London City Airport discusses the new tracking software installed at the airport, explaining the impact the data is expected to have on improving the customer experience across the spectrum of services offered.  As an important step in the Internet of Things (IoT) movement, this installation gives the airport access to…

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R&D innovation at Pepsico

May 10, 2014
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R&D innovation at Pepsico

As one of the world leaders in food products, Pepsico relies on its R&D department to innovate products that respond to changing customer tastes and habits. Dr. Mehmood Khan, chief scientific officer at Pepsico, discusses the strategy used in his lab to meet these objectives.  Pepsico operates in over 200 countries and has dozens of…

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May classroom―operational efficiency as strategy

May 10, 2014
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May classroom―operational efficiency as strategy

Try adapting the content to your specific course format. Using your classroom teams in their online Wiki sites, have students conduct the following studies: Review the news article on the London City Airport in this month’s blog entry.  Find other examples of the Internet of Things (IoT) application in which big data is being used…

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Innovation in customer experience improvement at Panera Bread

May 10, 2014
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Innovation in customer experience improvement at Panera Bread

Rapid-service restaurant, Panera Bread, suffers from slow delivery.  Customers expect to pass through the ordering process without long wait times.  Additionally, if they are dining in, they expect to be served with little delay between the time they order to the time food is delivered to their table.  Queuing theory suggests optimal times for remaining…

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The value of necessary redundancy in course design

May 10, 2014
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The value of necessary redundancy in course design

Capstone strategy courses tend to cover a lot of material in one term.  Quarter system courses present a challenge to course designers, because of the amount of material that needs to be covered in a short period of time.  Active learning tools, such as strategy games, give an opportunity for students to confront theory and…

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